Customer Reviews & Ratings

Certified Transmission invites you to read the customer reviews & check rating scores for the services & repair done at our family-owned transmission repair shop in Independence. We hope that when "best transmission shops near me" or "best auto mechanic near me" is searched on websites like Google, Yahoo, or Yelp, Certified Transmission will be found to have the best customer ratings and reviews than any of the other transmission repair shops in Independence. Please feel free to schedule an appointment at any time using our online form.

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  • Total Reviews:
  • 16
  • Customer Service:
  • 4.9
  • Shop Cleanliness:
  • 4.9
  • Repair Timliness:
  • 4.9
  • Cost Estimate:
  • 4.9
  • Would Recommend:
  • 4.9
  • Overall Rating:
  • 4.9
  • I took my Dodge Ram D 350 to your Independence transmission repair shop and got the BEST customer service I have ever had. The transmission repair specialists were very helpful and my truck performs better then it ever did before. My husband says "It shifts like a million bucks"; he is very thrilled. We were very pleased with the honesty we were given by the team at Certified Transmission in Independence. They fixed the transmission for $86.00 while another national company stated it needed a $1,250 for a complete rebuilt transmission. We are glad there are still honest people in the world. Certified Transmission was excellent. Thank you.

    Warren Hardings
    Independence MO
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  • Thank you again for the excellent transmission repair service last night at your transmission shop in Independence. We got home without any further problems. Your honesty is much appreciated!

    Craig Panely
    Independence MO
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  • Thanks for getting us back on the roads of Independence so quickly and for towing us in for free. The car shifts like a new one. Certified Transmission is always so professional and I highly recommend your service. Thanks again.

    Bill Little
    Pittsburg MO
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  • I want to thank Bob and his crew for a job well done. I thought I had a transmission problem but it turned out to be a an electrical issue. Talk about finding a needle in a haystack, excellent service, excellent price and timely also. Thanks again.

    Jeff Jarrod
    Kansas City MO
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  • I was a little apprehensive when I found out that my van had transmission problems, but the cost was a lot less than I feared. Thank you Certified Transmission for your fast & professional service.

    Carol Barnes
    Independence MO
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  • I have a 1999 Dodge Grand Caravan that is VERY difficult to read the transmission fluid level. Had some unfortunate experiences in the past with other places when checking these levels and they have either over filled, or took too much fluid out. I was concerned that there must be a serious problem with my transmission...HOWEVER, I was pleasantly surprised when I encountered the knowledgeable service tech Barry at Certified that was able to adjust the level so I was no longer experiencing my transmission slipping. I brought my van back the next day and had routine service maintenance done and it is running better than ever...Thanks for the honest customer care and service...Also, Cindy and Donnie in the office were most pleasant and helpful taking care of my concerns, it was a fun place to wait while the work was being done. I would HIGHLY recommend Certified to anybody looking for honest and experienced service.

    Patty Waddle
    Independence MO
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  • Employees were very friendly and knowledgeable. They did not take long to service my car. The final cost was less than their original estimate. I highly recommend the Independence Certified Transmission!

    Constance P.
    Independence MO
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  • The people at this shop are so nice and gave a good quote in comparison to other shops, Very good customer service. They waived my quote fee when they found out my trans blew right after I bought the car. They have heart!

    Aaron Stilwell
    Independence MO
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  • I was so relieved after taking my daughters car to Certified Transmission. I was sure it was going to cost hundreds if not a couple thousand to fix her car, and now is not a good time for that, graduation, if ever a time would be. They only fixed what was needed and it cost $116.49. I am in love with this shop and I will tell everyone that I know how good this place is. And the car is running great.

    Jackie Smith
    Independence MO
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  • Took my 94 Ford Ranger to certified and they fixed it for close to nothing. I had previously had a former transmission shop employee drive my truck and he said the trans would have to be rebuilt or I'd have to get a new one. Certified thoroughly looked at my transmission and did several minor things. It runs perfect and I do not need a new one! Service was excellent from Don and Tony to Cindy and the mechanic Barry! Would recommend them to anyone.

    Trey Sederwall
    Independence MO
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